Frequently Asked Questions

Admissions

Applications

Student Finance

Disability Student Allowance

Wellbeing Services

Accommodation

Campus

Academic Support

Professional Development

FAQ

ADMISSIONS

All applicants who did not meet the exact requirements of University Campus of Esports will be reviewed on a case-by-case basis. We will discuss with each student their specific situation and consider their overall potential before making a final decision. 

All applicants must display the ability to succeed on their chosen course.

Acceptance is mostly dependent on entry requirements being met, meaning for the vast majority of applicants, interviews will not be necessary. 

Once a student accepts their offer, they enter into an agreement to join University Campus of Esports. However each student shall have no more than 14 days to retract their place. Whilst justification is required, we may enquire as to the reason in order to help University Campus of Esports in future.

If you would like to cancel your contract, Admissions must be notified by yourself, displaying your full details as well as the course which you intended to study, via: admissions@uces.ac.uk.

FAQ

APPLICATIONS

All UK students must apply via UCAS. See our Apply Now page on the University Campus of Esports website for further information. 

All UK students that apply to a higher education institution in the UK use UCAS for their application. See our Apply Now page on the University Campus of Esports website for further information. 

You must withdraw from the institution you were previously accepted via UCAS before reapplying to University Campus of Esports. We advise that you do this as soon as possible. For advice, email: admissions@uces.ac.uk.

Yes. Students must submit a completely new application, however.

Please contact admissions@uces.ac.uk to talk through your situation with us directly. 

Please note that Student Finance only provides up to 4 years worth of funding.

From March through early July, an applicant may apply for an additional institution with UCAS Extra, foregoing their initial 5 courses chosen with UCAS.

Applicants should submit their application to UCAS before 31st January. Separate to this however, University Campus of Esports do accept applications via UCAS Extra and Clearing. 

If an applicant is not able to send their application before the deadline, they should reach out to admissions@uces.ac.uk.

FAQ

STUDENT
FINANCE

Student Finance is a government department who grant Tuition Fee Loans, Maintenance Loans and Maintenance Grants. Most students rely on Tuition Fee Loans and Maintenance Loans to financially support their studies throughout their time at university. We suggest each student that requires such support organises their application as soon as Spring, before even receiving any offers. 

To learn more, click here.

Each student is assessed on a case by case basis, depending on their household’s financial context. 

Click here for the student finance calculator for an approximate calculation. 

We are happy to help where we can if you need us via: fees@uces.ac.uk 

If you would like to cancel your contract, Admissions must be notified by yourself, displaying your full details as well as the course which you intended to study, via: admissions@uces.ac.uk.

Once you are in salaried employment above the designated annual threshold, repayments will be taken automatically from your monthly salary on a pre-agreed basis to start repaying the loan.

If late, applicants can still receive the same level of financial support but this may not arrive before their studies begin, which is why we recommend organising this as soon as possible. It can take up to three months for an application to be fully assessed and processed. 

FAQ

Disability Student Allowance

If you have a disability, learning difficulty, or mental health condition, you may be eligible for Disabled Student’s Allowance (DSA). This funding helps cover the cost of:

  • Specialist equipment (e.g., assistive technology, ergonomic furniture)
  •  Support workers (e.g., study skills tutors, mentors)
  • Other assistance to ensure equal access to education
  • Apply through Student Finance England alongside your student finance application.
  • Provide supporting medical evidence or an assessment report.
  • Attend a needs assessment to determine the type of support required.

Yes, if you are struggling with your DSA application, our Student Services Team is here to help. We can guide you through the entire application process, assist with understanding the required documents and evidence, and provide support in booking
your needs assessment.

FAQ

Wellbeing Services

We are currently in the process of finalising key support structures and implementing a triage system within the university. This system is designed to provide students with timely support, early interventions, and access to appropriate
resources.

Students will have access to:

  • University Counsellors – Our internal counselling team offers confidential support for a range of mental health concerns.
  • External Support Services – We collaborate with external organizations to provide additional mental health support when needed.

Yes, we provide support for neurodiverse students through reasonable adjustments and personalised support plans to help with their academic experience.
While we do not have an in-house specialist service, we work closely with external support providers who can assist students with Disabled Student’s Allowance (DSA) applications and additional resources.

Support available includes:

  • Reasonable Adjustments – Such as extra time in exams, access to assistive technology, and flexibility in learning approaches.
  • Personalised Support Plans – Developed to outline specific needs and accommodations.
  • External Support Connections – Guidance on accessing DSA-funded support, including specialist mentoring and study skills support.

We are committed to creating a safe, inclusive, and supportive environment for all students, including those from the LGBTQ+ community. We take a zero-tolerance approach to discrimination and harassment and have measures in place to ensure
students feel respected and valued.

  • While we do not have on-campus chaplaincy or religious support services, there are several nearby places of worship and organisations that offer spiritual guidance and community support:
  • St. Paul&’s Church, Stratford: An Anglican church offering regular services, community events, and pastoral support.
  • Stratford Islamic Association: Provides prayer facilities, educational programs, and community support for Muslim students.
  • London Buddhist Centre: Offers meditation classes, courses, and retreats suitable for both newcomers and experienced practitioners.
  • East London Synagogue: A welcoming space for Jewish students, offering services, educational programs, and community events.
  • If you are struggling with budgeting or managing your finances as a student, Student Services offers support to help you navigate financial challenges. Students can book a meeting with our team to receive personalised guidance on budgeting, managing living costs, and planning for financial stability throughout your studies.

FAQ

Accommodation

London’s student accommodation fills up quickly, so we highly recommend applying as soon as possible. As our university does not have its own student housing, we collaborate with trusted providers to ensure you have a range of options.

 Some nearby student accommodations include:

  • Stratford One
  • Rahere Court
  • Pacific Court
  • Student Luxe
  • Sanctuary Students 

While we cannot guarantee availability, we encourage you to secure your accommodation early to avoid disappointment. If you require additional assistance, we can provide information on other housing options that are approximately 30 minutes to 1 hour away by public transport.

While we do not provide on-campus accommodation, we can offer guidance and resources to help students find suitable housing near the university.

Our support includes:

  • Information on Nearby Accommodation – We can provide details of student-friendly housing options close to campus.
  • Guidance on Renting – Advice on tenancy agreements, budgeting, and understanding your rights as a tenant.
  • Signposting to Trusted Accommodation Providers – We can direct students to reputable landlords, private student halls, and accommodation platforms.

FAQ

Campus

Our campus, located in the Velodrome, is designed with accessibility in mind. All key facilities are located on the ground floor, making them easily accessible for all students. Additionally, there are lifts available for those who wish to access upper
floors. We are committed to ensuring that all students have equal access to the campus and its facilities.

Our campus is conveniently located at the Velodrome Olympic Park, Stratford, with excellent transportation links to ensure easy access. Stratford Station, located nearby, is a major transportation hub with connections to several key lines:

  • London Underground: Central Line, Jubilee Line, and the Docklands Light Railway (DLR).
  • National Rail: Direct services to destinations across London and the southeast, including the Greater Anglia lines.

In addition, Stratford International is also within close proximity and offers the following connections:

  • High-Speed Rail: The Southeastern high-speed rail service connects Stratford International to London St Pancras and other destinations in the southeast.
  • DLR: For direct access to other areas of East London.

For local bus services, there are numerous buses that run through Stratford, providing easy access to campus from different areas of the city and surrounding regions.

The Velodrome campus is equipped with robust security measures to ensure the safety and well-being of all students, staff, and visitors. Security personnel are present on-site to monitor the campus and provide assistance when needed. Additionally, the campus is monitored by CCTV to ensure a secure environment.

FAQ

Academic Support

Yes, lecturers are available to be contacted via email from 08:30 to 18:00. During induction sessions, students will be introduced to all their lecturers and will be provided with their contact details to ensure they can reach out for academic support and inquiries.

Yes, students have access to dedicated on-campus IT support. Our IT support team is available to assist with any technical issues or queries related to university systems, software, and devices. Whether you need help with logging into accounts,troubleshooting equipment, or accessing online resources, our IT team is here to help.

FAQ

Professional Development

Students have access to a range of career support services to help with career planning, job searches, and professional development. You can speak with the Tri-Curriculum Manager for personalised advice on career progression and opportunities. Student services are available to provide guidance on building your CV and offer interview preparation tips.

Yes, students can continue to access support for up to one year after graduation as alumni. This includes career advice, guidance on job opportunities, and ongoing access to certain university services. We want to ensure that graduates have the resources they need as they transition from university to their professional careers.

Yes, we offer part-time work opportunities for students. We have Student Ambassadors who are hired for paid roles within the university. Additionally, through our Tri-Curriculum Chat on Discord, students are regularly informed about any part- time job openings available to apply for. These opportunities provide valuable work experience while supporting your studies.